Frequently Asked Questions

Installation FAQs

Browse our Frequently Asked Questions from customers throughout our installation process. Don’t see your question, you can ask our experienced team and we’ll answer it for you personally!

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How long will the install take?

This depends on each job. Your dedicated coordinator will be able to give you a great estimation.

Do we have to empty the drawers?

Yes, our installers will only move empty furniture. This to ensure your furniture and personal items in your furniture do not get damaged.

Will the installers move my tv?

Our installers do not move electronics or hide wires (computers, stereos, home theaters, televisions, medical equipment, alarm systems, etc.)

Does the installer disconnect my fridge, washer, or dryer lines?

Our installers do not disconnect/reconnect gas appliances or gas heating units

How many people will be coming out to install my flooring?

An installation crew that consists of 2 or more qualified installers.

Will they fix my squeaky floor when they come for the install?

Our installation crews do not specialize in that trade and will not be able to assist you with any squeaky floors.

Will the installer call ahead, or will they just show up?

They will call you 30 minutes prior to arriving.

Where do I find your contractors license?

Please contact 800-445-6937

Will the installer be wearing something from Hunters Flooring or Lowes?

The installers wear Lowes Independent Contractor badges.

Don’t see your question?

Not to worry! Ask our experienced team now and we’ll be in touch! Just fill out the form below or call us direct at (732) 994-5556