Frequently Asked Questions

Browse our Frequently Asked Questions below! Use the search field to search field for a question you may have. Don’t see your question, you can ask our experienced team and we’ll answer it for you personally!

Initial measurement

Does the measure technician bring samples with them?

No, they do not bring samples with them. Please visit your local Lowes or search on Lowes.com to view the different products styles available.

Are the measure technicians knowledgeable about specific products/able to answer specific questions about the installation?

Absolutely, they are very knowledgeable regarding any product and will be able to answer any/all questions you have.

Will the measurer call ahead, or will they just show up?

Our Measurer will call you 30 minutes prior to arriving to your scheduled appointment.

Do I have to be home for the measurement?

If you are currently living in the home, someone who is 18 or older must be present. If the property is vacant, you do not need to be there.

Do I need to move any furniture?

No, we will be able to take an accurate measurement with the furniture in place.

I am looking to get a few different products installed, do I need separate details for each type?

No, simply let our measure technician know what you want, and they will quote it accordingly.

How long is my estimate good for?

1 year. Anything after that we will have to come back out to remeasure your home.

I was told you will perform a lead assessment when you measure my home. What does that mean ?

We are required to do a lead assessment in any home built prior to 1978 due to the use of lead paint. We are only doing a visual assessment of the area, not a lead test.

Can you measure my shower for tile?

Unfortunately, that is out of our scope of work with Lowe’s.

I am remodeling my house and there are no walls up, can you still measure for flooring?

No, we will have to wait until you are finished with construction. To ensure an accurate measurement all walls must be in place.

I am having new countertops installed and I don’t have any currently, can you still measure for a backsplash?

To ensure an accurate measurement your new countertops must be in place before our measurement can be completed.

How soon after my measurement is completed can I get installed?

Determining an installation date depends on product availability and the scope of work for your installation. Once you purchase your installation at Lowes, we can determine an approximate timeline.

Pre installation

My measurement has been completed. Who will I be hearing from What are the next steps?

You will hear from a Flooring Specialist from Lowes. For next steps, please view here.

How can I get a copy of my estimate?

The Flooring Specialist at your local Lowes will be able to provide that to you.

Since my measurement I have removed/added walls to my home, do you need to remeasure?

Yes, we will absolutely need to remeasure to ensure our quote is accurate.

Why is your estimate square footage higher than the actual size of the room?

All our estimates account for the necessary waste to complete your installation. For any questions regarding an estimate please message us on our chat system or call us at 732-994-5556.

Can you bind an area rug for our home?

Unfortunately, that is not within our scope of work with Lowes. We only bind carpet runners for stairs.

My home was built prior to 1986 and I have sheet vinyl I’d like removed for installation; can you do that?

Regardless of when the vinyl was installed, if a home is built prior to 1986 the vinyl will need to be tested for asbestos before we are able to remove it.

Is quarter round required for my hard surface installation?

Quarter round is not required but it is recommended for a finished look. Per the industry standard an expansion gap is left around the perimeter of the room and quarter round ensures the gap is fully covered.

Can my existing baseboards be reused, or do I have to buy new ones?

New baseboards are not required, we can reuse your existing ones.

Will they fix my squeaky floor when they come for the install?

Our installation crews do not specialize in that trade and will not be able to assist you with any squeaky floors.

Will the installers move my dishwasher and install under it?

No, your dishwasher may not fit back in place if there is flooring under it. We will install the new flooring up to the dishwasher.

Will the installers be able to install my new toilet for me?

Our installers can only remove/reinstall the existing toilet that is there.

Installation

How long will my install take?

Every job is different. Your dedicated coordinator will be able to give you a great estimation.

Will the installer call ahead, or will they just show up?

They will call you 30 minutes prior to arriving.

Will the installer be wearing something from Hunter’s Flooring or Lowes?

The installers wear Lowes Independent Contractor badges.

Does the installer disconnect the gas lines on my dryer and stove?

Our installers do not disconnect/reconnect gas appliances or gas heating units.

Will the installers move my tv?

Our installers do not move electronics or hide wires (computers, stereos, home theaters, televisions, medical equipment, alarm systems, etc.)

Does my product have to acclimate?

Certain products like wood, laminate and some vinyl planks do require acclimation. If acclimation is required, our scheduling team will coordinate the delivery of materials prior to your installation date.

How many people will be coming out to install my flooring?

An installation crew consists of 2 or more qualified installers.

Do I need to be present for the installation?

If you are currently living in the home someone who is 18 or older must be present. If the property is vacant, you do not need to be there.

I just had my home painted; will it be affected during my installation?

Our installers will do their best to prevent it, but minor scuffs can occur during the installation.

I’m having trouble communicating with the installers on my job site. What can I do?

Please message us on our chat system or call into our office at 732-994-5556 to get assistance.

Will the installers replace my tack strips for my carpet installation?

Our installers will replace any damaged/missing tack strips for your installation.

Post installation

Do you warranty your work?

Upon completion of the installation, every customer receives a one-year service warranty. Product warranty is dependent upon the manufacturer, please visit www.Lowes.com for more information.

Why does my home need to be temperature-controlled year around?

It’s extremely important for your home to remain between 65-80 degrees year-round to ensure the longevity of your material. Products like wood, laminate and vinyl plank expand and contract based of the temperature of your home. If the climate is not maintained the floor can start to gap or buckle.

What should I do with my left-over material from installation?

Any unopened product can be returned to Lowes, but we recommend keeping extra flooring or carpet.

I have an issue with my installation, who do I contact?

Please reach out to via our chat system or call us at 732-994-5556.

Don’t see your question?

Not to worry! Ask our experienced team now and we’ll be in touch! Just fill out the form below or call us direct at (732) 994-5556

Customer testimonials on Google

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Laura Brank
Late November 2024

Excellent job, very careful and thorough. The team was polite, helpful and super quick.

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David Mcguire
Late November 2024

The installers were timely and cleaned up their mess. Would recommend Hunter’s Flooring to anyone looking to have a kitchen backsplash installed

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Kurt Acker
Late November 2024

I have had Hunter’s do work on three projects and the did a wonderful job each time.

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Marcus Richardson
Late November 2024

Hunter did a great job with the installation of my new LVP flooring.

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Madison Izzolena
Late November 2024

I was working with Fatimah. She was so great and patient with me. She called every week to check how the house repairs were coming along. And Fatimah was so helpful with all of my questions.
The installers also did a great job and did a great clean up as well.
I even called Fatimah the day before install with more questions and she knew exactly who I was. Excellent customers service!

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Yalanda
Mid-November 2024

Carpet replacement on stairs leading from down stairs to upstairs. Hunter’s flooring provided excellent customer service communication. The attention to detail and efficient service from technicians were the most satisfying. I’m loving it 😍 Thank you!

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Christina F. Dorsey
Mid-November 2024

3 rooms amazing time. Call to inform arrival time got here and done in no time. 8:30 - 12:15. Moved furniture around took floor up then put carpet down. And put my furniture where I wanted. Great job guys, knowledgeable to detail of what taking place. I felt comfortable. Thank you Hunters Flooring Inc. And because of this, I had the rest of my home done. Very Happy, thanks guys.

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Karen Monteith
Mid-November 2024

Great service

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George Prims
Mid-November 2024

Hunter Flooring did an outstanding job installing bamboo hardwood flooring in our master bedroom. The installers were on time, knowledgeable and paid great attention to detail! I am happy to give them an excellent review! I wouldn’t hesitate to use them again!!

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Sharri B
Mid-November 2024

I have had Hunter’s Flooring do two installations in the last month. One was LVP, they did such a great job and it looks amazing! Very professional and attention to detail! Then, yesterday I had them install carpet in the master bedroom, the installers were again amazing! Showed up when expected, Cleaned up thoroughly after themselves -went above and beyond! Looks great!

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Patricia Buttacavoli
Mid-November 2024

Guys did a great job in a timely manner. They were very respectful as well. I’m very pleased with my floor, so glad I decided to do the job.

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Keith C
Mid-November 2024

Super clean thorough, and respectful during their installation. Very happy with the install and finished product.

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Linda Gallina
Mid-November 2024

The floors came out great and I am very pleased with the installation

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Shadea Buhler
Mid-November 2024

I’ve worked with Hunter’s Flooring once before and they did such a great job. We are expecting to work with them again and I’m sure it will be great! I also wanted to shed some spot light on Fatima, she scheduled my flooring installation and she was sooooo sweet and full of love, light and energy. Just speaking with her made my day. She was so sweet, patient, thorough and POSITIVE!!!!!! Thank you so much Fatima!!!!!!!!

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Ken Hinchey
Early November 2024

We were very happy with the carpet installation!

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RJM Innovations
Early November 2024

We love our floors everything worked out great…. Installers were fast and efficient. Lowe’s was great as well…. We had no issues whatsoever. I would highly suggest using Lowe’s and hunter flooring. Great price and job. Well done.

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Diane Betts
Late October 2024

Rugs and installation was very easy and professional process.

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Jared R
Late October 2024

No complaints. Installers where friendly, professional, fast and did a great job.

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Stephen Vence
Late October 2024

The installers did a terrific job installing our carpet. They were professional and explained the process to us when we had questions. Everything was taken care of and left our house clean. They completed the entire job in a timely manner. We were totally pleased with our installation. A+++

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Sharon Perriello
Late October 2024

My installation of the tile floor in the bathroom looks beautiful! The installer was polite and professional and I would definitely recommend Hunter Flooring to anyone.

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Patricia Rowe
Late October 2024

Expert installers did an amazing job!

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Peter Sutton
Late October 2024

Excellent work, timely and neat as well

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Janet Bolt
Late October 2024

The guys from Hunter’s Flooring were absolutely excellent! They went above and beyond. Great work, very professional, and pleasant. We love our new carpet!

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Corrie E
Mid-October 2024

Hunter Flooring did an amazing job installing 900 square feet of carpet in my townhouse. 🏡 The previous carpet was 19 years old from initial build and absolutely disgusting! Jose and his colleague were professional and efficient. They did an outstanding job with a lot of rooms in 6 hours. I would highly recommend them to anyone!

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Debra Foster
Mid-October 2024

Hunter flooring are installers for Lowe’s and did a fantastic job. They were on time and professional. Communicated with their customer service to reschedule an appointment and no problem. I highly recommend this company.

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Lance Flint
Mid-October 2024

Edgar and his crew were a great installers. He did whatever needed to be done to finish the job. And the carpets look great.

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Gina Digrado
Mid-October 2024

We had a problem that actually wasn’t even Hunter Flooring fault. It was Lowe’s fault but as soon as I called Hunters flooring a gentleman named Eugene immediately reassured me that he was going to do everything he could to resolve the problem. He was very friendly and professional. I would recommend them just because the customer service is easy to communicate with which makes everything else go smooth.Thank you Eugene 😊

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John Frassetto
Early October 2024

Great job. Came on time. Finished in less than 2 hours and the carpet looks great.

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Marco Basile
Late September 2024

Excellent, fast and professional installation service. Highly recommend. Thank you

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Gloria Certa
Late September 2024

I had my bedrooms and stairs installed by Hunters. The installers and office staff were professional, knowledgeable, and polite. The carpet looks great! I would definitely recommend them. I couldn’t be more pleased!

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John Elko
Early September 2024

THEY DID A, FANTASTIC JOB FROM MEASUREMENT TO FINAL INSTALLATION. VERY CORDIAL, PROFESSIONAL, RESPONSIVE, AND PAID WONDERFUL ATTENTION TO DETAIL. WE LOVE THE THE INSTALLATION THEY PERFORMED. HIGHLY RECOMMENDED!!!!

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Cori Felz
Early September 2024

Great experience

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Melinda Kandratavich
Early September 2024

The guys did a great job and we love our rug!

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Ramon Carrasquillo
Early September 2024

This in the 2nd time i have used Hunter’s flooring. On both occasions they were professional and there work was seamless. They clean up after the work was completed and took extra care not to damage anything. I would highly recommend them.

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Maurice Heckscher
Late August 2024

Your team did a good job and were very nice

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Elaine Berry
Late August 2024

The guys came on time went straight to work non stop they cleaned up very well was professional ask questions when they completed floor tile for kitchen I was so impressed and happy they did a fantastic job I my kitchen now looks brand new. I give Hunters a rating of a big 10 Thanks

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Jorge Maisonet
Late August 2024

Had flooring & a runner installed. Service and install was great. Would highly recommend this company.

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Jay Sanchez
Late August 2024

Today was the 2nd time we’ve used them and their staff were prompt kind helpful and friendly. I wish more companies were like them. Will be using them for kitchen flooring in the future and there’s a saying 3rd times a charm well with them every time is a charm

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Maria Rivera
Late August 2024

Fast, efficient and friendly.

Hunters Flooring Review Profile of Dagmar Cofer
Dagmar Cofer
Early August 2024

The installation crew worked like a dream. The two specialists were courteous, professional, did a fantastic job - true magic - and they were so fast…and did I say clean? They actually vacuumed their work before they left. Amazing!

Hunters Flooring Review Profile of Avice Maughan
Avice Maughan
Early August 2024

Can’t recommend enough. I bought my carpets through Lowe’s and was thrilled with Hunters services. The measuring was quick and pleasant. Their phone / office staff are so friendly and helpful. They just finished installing and I had to write a review because my carpets look fabulous, it’s cleaner than when they got here and they were so sweet about moving things in and out and making sure everything was exactly how I wanted it. Extremely professional, kind and fair.

Hunters Flooring Review Profile of Diana Dare
Diana Dare
Late July 2024

Hunters Flooring did a great job on my vinyl flooring install. They arrived later in the day and stayed and finished the install. The installers were very professional and very nice. It’s nice to have a great flooring company you can depend on and we won’t hesitate to use them again. Mr. & Mrs Dare

Hunters Flooring Review Profile of Karen Fox
Karen Fox
Mid-July 2024

Easy to order, process was smooth and install was great!

Hunters Flooring Review Profile of John Vickers
John Vickers
Mid-July 2024

We would like to give a big shout out to Hunter’s flooring for a superior quality job at installing our carpet!!! All 4 room’s look great. Thanks again. John and Lisa Vickers

Hunters Flooring Review Profile of Colleen Diveny
Colleen Diveny
Mid-July 2024

Hunter’s flooring did an excellent job installing our carpet.

Hunters Flooring Review Profile of Richard Pryke
Richard Pryke
Mid-July 2024

Hunter’s Flooring provided professional and knowledgeable installation for my glass backsplash. The workmanship was excellent and I would highly recommend Hunter’s for any and all future installations. 10 of 10

Hunters Flooring Review Profile of Manuel Rodriguez
Manuel Rodriguez
Mid-July 2024

No complaints installer were professional

Hunters Flooring Review Profile of Evan Cillo
Evan Cillo
Mid-July 2024

Quick and friendly install, carpet is fine, exactly what I picked.

Hunters Flooring Review Profile of June Ibbetson
June Ibbetson
Early June 2024

Nathan did an excellent job on my vinyl flooring!! Would definitely use Hunters again!! Ty!!

Hunters Flooring Review Profile of David Koss
David Koss
Early April 2024

I am very happy with work done by Hunter Flooring . There work team were very professional and arrived on time.

Hunters Flooring Review Profile of Barbara Zvalaren
Barbara Zvalaren
Early April 2024

Excellent installers quick removal then excellent installation and clean up

Hunters Flooring Review Profile of Tracey Nelson
Tracey Nelson
Early April 2024

Respectful, professional work installed in a timely manner. I am very pleased with the carpet Hunter’s installed.

Hunters Flooring Review Profile of Michael Bickerton
Michael Bickerton
Late March 2024

Very satisfied with Hunter’s flooring - the installation was very professionally done and looks great and done with no mess and no fuss. We initially picked out a type of tile that was not right for our kitchen. Rather than go ahead and install this tile the installer carefully pointed out the potential problems. This allowed us to choose a different tile that worked out great. TWO THUMBS UP HUNTER FLOORING GUYS!

Hunters Flooring Review Profile of Edward Karycinski
Edward Karycinski
Early March 2024

Excellent service,on time ,beautiful job.

Hunters Flooring Review Profile of Ronald Lumachi
Ronald Lumachi
Early March 2024

Prompt, professional, clean and nicely done job. Thanks!!

Hunters Flooring Review Profile of Christina F. Dorsey
Christina F. Dorsey
Early March 2024

3 rooms amazing time. Call to inform arrival time got here and done in no time. 8:30 - 12:15. Moved furniture around took floor up then put carpet down. And put my furniture where I wanted. Great job guys, knowledgeable to detail of what taking place. I felt comfortable. Thank you Hunters Flooring Inc.

Hunters Flooring Review Profile of Laura Baron
Laura Baron
Mid-February 2024

Very quick and easy carpet installation. Respectful of property and courteous. Would recommend highly.

Hunters Flooring Review Profile of Linda Fleischer
Linda Fleischer
Early February 2024

Hunter’s Flooring did an excellent job installing my vinyl tile floor. The installers were efficient and professional. I love the floor and it provides a perfect entrance into my home.

Hunters Flooring Review Profile of Maggie Cudd
Maggie Cudd
Early February 2024

Hunter’s Flooring is TOP NOTCH!!! They did such an incredible job from start to finish with our carpet installation! From measuring, scheduling down to the install and follow up, the entire team has EXCEEDED our expectations! Anyone considering a flooring project should absolutely work with Hunter’s!!!

Hunters Flooring Review Profile of Andrea Gladman
Andrea Gladman
Late January 2024

Excellent work. I love my tile work and it’s beautiful. Installers were professional too. Appointment time was up to the agreed time.

Hunters Flooring Review Profile of Sue Macy
Sue Macy
Late January 2024

The father-and-son installation team was great–very good at installing and explaining what they were doing as well. The backsplash looks great.

Hunters Flooring Review Profile of Rachael Walker
Rachael Walker
Mid-January 2024

The team was punctual, polite, professional. They were knowledgeable about the product and process and we in and out in no time. I would recommend them for all carpeting needs!

Hunters Flooring Review Profile of Clinton Steele
Clinton Steele
Early January 2024

Outstanding Job on my floor installation. 100+% satisfaction. I highly recommend Hunter’s Flooring Inc and look forward to using them for my next home improvement project!

Hunters Flooring Review Profile of Michael DeChristopher
Michael DeChristopher
Early January 2024

They did a beautiful job installing our plank flooring and stair carpet. Very professional. Cleaned up when done. Verry pleased with the results.

Hunters Flooring Review Profile of James Polk
James Polk
Early January 2024

They are very good at what they do an that is to install floors if you are looking to have w floors done at your home this company is the best.

Hunters Flooring Review Profile of Deb Szeles
Deb Szeles
Late December 2023

They were prompt and professional. Communication was also prompt and complete. They were very positive to work with and the installers were great!

Hunters Flooring Review Profile of Jane Williams
Jane Williams
Mid-December 2023

I couldn’t be more satisfied with my carpet installation done by Hunter’s Flooring. From the initial ordering through to completion they were organized and kept me informed. On installation day, they came on time, were courteous and respectful, and worked quickly and efficiently.
I would highly recommend Hunter’s Flooring.

Hunters Flooring Review Profile of Anthony Juliano
Anthony Juliano
Mid-December 2023

Very professional. Installers did an excellent job and were professional. The company followed up with me numerous times to ensure I was satisfied with the flooring installation.

Hunters Flooring Review Profile of Donald De Santo
Donald De Santo
Late November 2023

Great company to work with and the guys were professional and hard working.

Hunters Flooring Review Profile of Rich & Nora B
Rich & Nora B
Late November 2023

The install team who worked in my home were excellent!

Hunters Flooring Review Profile of Sue W
Sue W
Late November 2023

Everything was perfect! As great as I would hope. Great communication from install team. Very reliable! They were fast, but thorough. Not a scrap left behind when job was done. Love the new carpet!

Hunters Flooring Review Profile of Ray Coles
Ray Coles
Mid-November 2023

Installers were on time, very thorough and professional. Highly recommended

Hunters Flooring Review Profile of Angela Riggs
Angela Riggs
Early November 2023

Did a wonderful job installing our padding and carpets. They look absolutely beautiful. They were very neat and safely moved the furniture and moved them back in the correct spot they were originally. They cleaned up and vacuumed so everything looked neat and precise and brand new.

Hunters Flooring Review Profile of Laura Reichel
Laura Reichel
Early September 2023

Looks amazing. They took care of this project like it was their own home.

Hunters Flooring Review Profile of Debra Lefebvre
Debra Lefebvre
Late July 2023

Hunter’s Flooring installed vinyl plank flooring in my home office and I love it! They were on time, professional and answered all my questions. I would highly recommend them.

Hunters Flooring Review Profile of Lisa Shapiro
Lisa Shapiro
Mid-July 2023

Hunter Flooring excelled at communication about my job. I had frequent updates along the way and they checked in while the job was being done. The team that came to my house was professional, cleaning up each day before they left. The floors look great and I am very pleased with the level of service. I highly recommend them.

Hunters Flooring Review Profile of Dillon Steltz
Dillon Steltz
Early July 2023

Hunter’s deserves a higher Google rating. Ever since we were connected through Lowes the experience with Hunters has been seamless. They have a great system for scheduling the installation and are great at communicating. We had our bathroom tile installed and it looks stellar. The installer was respectful to the house and did a great job. We are getting our carpets done with them also!

Hunters Flooring Review Profile of William Simmonds
William Simmonds
Early July 2023

This is a first experience with Hunter’s Flooring, but it was a positive one begining from the measuring in prep for materials needed to the final on time installation. Every concern about preferences were addressed and the professional Tiler (John) was a complete artist in his application of the tile for the “Backsplash”. The completed job made the new quartz counter top really stand out. Well done.

Hunters Flooring Review Profile of June Gray
June Gray
Late April 2023

The 2 young men who installed the carpet were very professional, fast, and thorough. Their English was limited, but because there were no issues, it wasn’t a problem. I would recommend these 2 installers to anyone!